Work is about what you do and how well you do it. Our customer relationship management, outbound business to business services and nearshore BPO provides you with flexible business process solutions as you control costs, enhance customer experiences and improve operations.
What Is Nearshore Outsourcing?
Nearshore outsourcing companies are those that are technically out of the U.S. but are close enough to enjoy similar time zones, cultural affinities, reliable utilities, and a large pool of English-speaking talent. AtPpoint is located in Jamaica only 90 miles off the coast of Florida and is a highly-viable solution to your outsourcing needs.
Nearshore Outsourcing Benefits
Nearshore call center services and business process outsourcing from AtPoint afford many advantages for your small-to-midsized business. Some of the main nearshore outsourcing advantages are that our employees are full-time, English is their first language, and your U.S.-based management team will still be managing our dedicated agents.
These advantages make it clear why nearshore services are frequently preferred over offshore services. However, even when compared to domestic call center outsourcing companies, our annualized turnover is even lower than comparable U.S. positions and our services cost anywhere from 1/3 to ½ the cost of a fully-loaded domestic agent.
AtPoint Is Your Go-to for Nearshore BPO. If you are looking for cost-effective business outsourcing to help you communicate via omnichannel platforms with your customer that will improve engagement, interaction, customer service, and revenue, our outsourcing services help small and medium-sized companies compete with industry giants at a fraction of the cost.
Business process management is not just about controlling costs; it is about increasing efficiency and effectiveness. We help you do the right things at the right time to beat your competitors to market while maximizing flexibility and gaining access to highly qualified team members.